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cluwise
WorkflowHow it worksExamples
Request a hospital pilot

Built for hospital administrators and billing teams

Help your hospital prevent health insurance claim denials before filing.

Pramaan reads policy and claim documents, flags denial risk, and tells your team what to fix, file, or hold.

Request a hospital pilotSee a sample claim review
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Pramaan · claim decisions
Pre-file risk queue
SAMPLE
ClaimPayerAmountWinStatus
CLM-4821
Waiting period check
Insurer A₹2.4L0%Hold
CLM-4819
Exclusion review
Insurer B₹95K0%Review
CLM-4814
Documentation gap
Insurer C₹1.1L0%Risk
Pramaan flags what will likely be rejected before you file, so billing teams know what to fix, file, or hold.
26 lakh

health claims repudiated in FY25, after the insurer reviewed them

₹30,000 Cr

the reported value of those denials in FY25, up from ₹21,861 Cr in FY23

30 days

the insurer's deadline to settle or reject after the last necessary document, or pay interest

Claim counts from the IRDAI Annual Report 2024-25. Settlement timeline from IRDAI (Health Insurance) Regulations, 2016, regulation 27.

Workflow

From documents to a defensible claim.

Upload. Parse the fine print. Structure the claim. Get a straight report. The same Pramaan pipeline that powers pre-file decisions for your billing team.

System view

Documents to report

document ingestIRDAI matchagent runtime
Policy
Rejection
Pre-existing · denied
2 documents in
Parsing
47
clauses
IRDAIOmbudsmanfine print
Claim structureDrafted

Waiting period served · exclusion misapplied · prior rulings attached

ReportDone
Defensible · 78% confidence
Grievance path ready · follow-up draft
pramaan.pipeline · sample run
parse 1.2s
14:02:11UPLOADPolicy.pdf + Rejection.pdf received
14:02:14PARSE47 clauses · waiting period served
14:02:16MATCHIRDAI + 8 Ombudsman rulings linked
14:02:17CLAIMCase structure built · grounds drafted
14:02:19REPORTDefensible · confidence 0.78 · appeal path ready

The fine print is the case

We read every clause against IRDAI rules and past Ombudsman rulings, not a checklist.

Honesty before the fight

If you don't have a case, we say so. A rejection isn't automatically worth an appeal.

Appeal support after the report

Pramaan drafts the grievance path and recommended language. Your team reviews and follows up with the insurer. Sending stays human-led.

Product

How it works

Pramaan is decision support. It recommends file, fix, or hold, and drafts appeal grounds when a denial should not stand. Your billing team reviews and sends the follow-up. We do not auto-file with insurers.

Step 01

See risk in the queue

Every claim ranked by denial likelihood and financial impact, so billing focuses on what matters first.

Priority · value · urgency
Step 02

Pramaan reads the case

Policy clauses, IRDAI rules, and Ombudsman patterns against the documents you already have, before submission.

Policy · rules · history
Step 03

Decide: file, fix, or hold

A straight recommendation with grounds. Fix weak docs, hold a claim that will be denied, or file with confidence.

Decision support
Step 04

Learn from every appeal

Appeal outcomes feed back into pre-file flags, so the next denial is cheaper than the last.

Appeal loop
Why Pramaan

Decision support from the appeal side of the table.

Claims software sees the denial and stops. Appeal support is where we start, and we bring that signal back to filing.

Intelligent denial prioritization

Rank claims by overturn likelihood and rupees at risk, not first-in, first-out.

Policy-aware decisions

Pramaan checks clauses, waiting periods, and exclusions against IRDAI and Ombudsman precedent.

Pre-file rejection flags

Know what will be denied before you submit. Fix the packet or hold the claim.

Appeal-trained intelligence

Every appeal we support teaches the next pre-file flag. Claims software never sees that side.

Hospital pilot

Share a small set of past rejected or pending claims.

We identify recurring denial patterns and show where Pramaan could have helped. Administrators and billing teams run the work. CFOs see the rupees at risk.

HOSPITAL PILOT

See Pramaan on your own claims

Administrators and billing teams run the review. Your CFO can join to see the rupees at risk.

Request a hospital pilotSee a sample claim review
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cluwise

Cluwise Health Pvt Ltd. Pramaan helps hospital administrators and billing teams prevent claim denials before filing, and supports appeals when a denial should not stand.

Contact us

Privacy. If you share policy documents or rejection letters with us, we use them only to evaluate your claim and provide decision support. We do not sell that data.

Disclaimer. Pramaan is not an IRDAI-registered insurer, TPA, or legal practice. Sample screens on this site are illustrative. Outcomes depend on policy terms, documentation, and applicable regulation.

© 2026 Cluwise Health Pvt Ltd