Privacy Policy

1. Introduction

cluwise ("we," "our," or "us") operates the cluwise financial runway tracking service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us and information we obtain when you connect third-party services:

• Account information: Email address, name, and password when you create an account
• Financial data: Revenue and transaction data from Stripe; bank account balances and transaction data from Plaid (as permitted by your authorization)
• Usage data: How you interact with our service, including features used and pages visited

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Calculate and display your financial runway and insights
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions

4. Third-Party Services

We use Plaid to connect your bank accounts and Stripe to access your revenue data. Your use of these integrations is subject to their respective privacy policies. We do not store your banking credentials. Plaid and Stripe handle data according to their own privacy practices and security standards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption in transit and at rest where applicable.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict certain processing
• Data portability

To exercise these rights, contact us at privacy@cluwise.com.

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how you use our service. You can control cookies through your browser settings.

9. Changes

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@cluwise.com.